Luxury Cotswolds Country House Hotel near Bath and Chippenham, just 3 minutes from the M4.

Terms & Conditions

Booking

Meeting & Conference Booking Terms & Conditions

Upon written confirmation via fax or email of the booking, from the client or via clients booking agency, a confirmation will be sent from Stanton Manor Hotel, trading as Oak Tree Hotels Ltd.

This constitutes as a contract between 'Oak Tree Hotels Ltd. and the client, subject to 'Oak Tree Hotels Ltd.' Terms and Conditions.

Meeting/Function Cancellation Policy

In the event of whole meeting and/or any accommodation being cancelled, (as per the charges listed below) a cancellation charge may be charged, subject to conference room and or any accommodation being re-let.  Postponement of confirmed business will be considered as cancellation, in accordance with the cancellation clause. 

  • 1 month prior to event: 10%
  • 2-4 weeks prior to event: 25%
  • 0-4 weeks prior to event: 50%
  • 48 hours months prior to event: 100%

Accommodation

All or any rooms booked and reserved for conference parties must be guaranteed at time of booking.  Cancellation or loss in numbers due to any reason, received later than 7 days prior to meeting, will be charged in full, unless said accommodation can be re-let.

Payment

50% due at least 1 month before function. Balance of accounts due on departure unless prior arrangement has been made for credit facilities. Payments by either cheque supported by adequate guarantee card, American Express, Access or Visa. 

Credit account terms

Strictly 30 days from date of invoice. Overdue accounts are subject to 2% added interest charge per 5 working days overdue.